Shipping policy

Delivery Time Domestic (US)

Rush order: within within 1-5 days or even earlier, shipping cost is $17.00 more.

Standard shipping: Free shipping for orders above $50.00 and less than 2Kgs. 3-8 business days

Delivery Time Cross-Border (Canada)

Rush order: within within 3-8 days or even earlier, shipping cost is $17.00 more.

Standard International - Canada: Free shipping for orders above $75.00 and less than 2Kg. 5-10 business days

International Delivery Policies (Ship Worldwide)

For the international order, we rely on long-term partnerships with DHL, UPS, Canada Post and FedEx worldwide shipping and packaging

Holiday Season

November-January are busy periods, please allow for extra-time.

Delivery Guide

To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your billing address is a P.O. Box, then you must provide us with a physical address by email.

Some custom objects will require special handling. This information will be detailed at checkout

Freight

Our freight is based on the different destination and package weight. If you need an accurate amount, please visit shopping cart and then enter your destination to get a shipping estimate.

We have partnered with a number of reputable shipping companies for the destinations we service including DHL, TNT, UPS, FedEx, USPS and so on. Whenever the order dispatches, we will send you track number so you can follow the status.

Here are the links to all the delivery companies we use so you can track your order

DHL: http://www.dhl.com/en.html

UPS: http://www.ups.com/tracking/tracking.html

TNT: http://www.tnt.com/portal/location/en.html

FedEx: http://www.fedex.com/us/track/

USPS: https://www.usps.com

For Support please contacts support@artengraved.com